Dynamics CRM Upgrade: 2011 to 2016, Part 3

A quick recap of parts 1 and 2 of this series, Dynamics CRM Upgrade: 2011 to 2016:  In part 1, we looked at some general considerations with a CRM 2011 to 2016 On Premise migration, such as resource planning, assessing new features, test and release planning, and the final roll out. I introduced my current customer experience with an enterprise system migration of a very complex,…