Dynamics 365 Project Service Automation: Reopening closed projects

Tested on:
Dynamics 365 version 9.0

When the OOTB Business Process Flow enters its final stage on a project record, the PostProjectBPFUpdate plug-in sets the record’s status to Inactive i.e the project is closed. This can come as a surprise especially to users who are used to the way Opportunities and Cases are handled in Dynamics 365 Customer Engagement. For Opportunities and Cases there is…

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Dynamics 365 Project Service Automation: Reopening closed projects

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Antti Pajunen

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