While we may not have adequate measurement, one of the lasting repercussions of shutdowns, closings, quarantines, and widespread work-from-homes due to the pandemic will be to propel a shift toward a B2C-type experience within B2B impacting how customers…(read more)
Continue Reading Anantha Ramachandran’s Article on their blog
Changing the customer experience for better customer connections
While we may not have adequate measurement, one of the lasting repercussions of shutdowns, closings, quarantines, and widespread work-from-homes due to the pandemic will be to propel a shift toward a B2C-type experience within B2B impacting how customers expect to be understood and communicated with.
Blog Syndicated with Anantha Ramachandran’s Permission
More About This Author
-
Microsoft Certified Solutions Expert and experienced Technical CRM Consultant with demonstrable experience as the functional lead in numerous projects throughout their full life-cycle. A highly ambitious, competitive and creative individual, who is analytical, proactive and has strong interpersonal skills.
Passionate about D365 for Marketing.
Array
- #Dyn365CE2021.02.01Changing the customer experience for better customer connections
#Dyn365CE2020.12.10How healthcare organizations can share information securely
#Dyn365CE2020.11.10Why you should select an integrated platform for MarTech needs
#Dyn365CE2020.10.08Keep an eye on your email bounce rates in Dynamics 365 Marketing
