As AI capabilities mature within Dynamics 365 Contact Center, one topic that increasingly surfaces in architecture discussions is prompt handling. Not all prompts are…
Learn how to smartly add offline capabilities in embedded canvas apps! You can store multiple records related to multiple different records! The post How…
Have you ever wanted to add offline or caching capabilities to embedded canvas apps? Learn a very simple way to make that happen! The…
Learn how I solved for a unique use case using generative pages – to provide users the ability to create and maintain family trees!…
Most organisations tell us they “use Azure DevOps” — but when we arrive onsite, what they really have is an out‑of‑the‑box setup with no…
