A Free Cost Estimator for Dynamics 365 F&SCM That Shows Its Work
For the past 8 years I have helped IT leaders understand the total cost of ownership for Dynamics 365. I've been using Excel, but that is old fashioned now. I've felt like…
Dag Calafell
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Your ERP Could Be Automated More Than Today
Last week I polled my network: would you let a Dynamics 365 AI agent post a journal entry or release a purchase order without human review? 46% said yes, with guardrails. 31%…
Everyone Is Demoing Agents. Almost Nobody Is Running One in Production.
Agent demos are everywhere. I do them! And yet I find that people say, "that's interesting, can you do X instead?". The common ones: an agent that reads invoices, answers customer questions,…
AI Is Your New Compiler (on Agentic X++ Development)
Nobody writes assembly anymore. We write C# or X++, a compiler turns it into MSIL, and the runtime turns that into processor instructions. Several abstractions away, registers get managed and memory gets…
When does the “ChatGPT moment” hit Dynamics ERP?
The MVP Summit left me chewing on one question: when does the "ChatGPT moment" hit Dynamics ERP? ChatGPT wasn't a faster search engine. It changed what users expected from their computer. They…
ERP Implementations Are Still Failing. AI Won’t Fix That by Going Faster.
The September 2025 lawsuit filed by Zimmer Biomet against their implementation partner seems like a case study in how ERP projects go wrong. A $172 million claim for a premature SAP S/4HANA…
When AI Cuts Headcount, It Usually Cuts Quality Too
Several clients have asked whether AI justifies itself in an ROI conversation through headcount reduction. Honest answer: it can pencil out that way. But if that's your primary goal, you're optimizing for…
AI vs. Experience – The Unmatched Value of Human Dedication in Manufacturing
Why Skilled Workers Will Always Be Essential in Manufacturing, Even with AI Impressive Talent Every week I meet people who have been at a company for 26 years, and held 80% of…
AI and Automation Can Transform Your Manufacturing Processes
With manufacturers facing so many pressures, the need to optimize operations and enhance productivity is more intense than ever. As a mentor and advocate for innovation in manufacturing, AI, and Microsoft…
Top Five Things You Should Know About AI Agents
The top five things you should know about agents on the Microsoft platforms. AI Technology is Capable I think many of us are aware that large consulting and tech companies will make…