Dynamics 365
Estimating a Dynamics 365 implementation stalls on gathering the inputs, not on the math. So I built a Cowork skill that runs the interview and writes the estimate data file for you.
Copilot Studio
The September Licensing Guides... Microsoft published the September 2026 licensing guides for Dynamics 365, Power Platform, and Copilot Studio. I pointed Claude at the PDFs and asked it to update the pricing…
Azure
For the past 8 years I have helped IT leaders understand the total cost of ownership for Dynamics 365. I've been using Excel, but that is old fashioned now. I've felt like…
Dynamics 365
Last week I polled my network: would you let a Dynamics 365 AI agent post a journal entry or release a purchase order without human review? 46% said yes, with guardrails. 31%…
Finance & Operations
Agent demos are everywhere. I do them! And yet I find that people say, "that's interesting, can you do X instead?". The common ones: an agent that reads invoices, answers customer questions,…
Finance & Operations
Nobody writes assembly anymore. We write C# or X++, a compiler turns it into MSIL, and the runtime turns that into processor instructions. Several abstractions away, registers get managed and memory gets…
Finance & Operations
The MVP Summit left me chewing on one question: when does the "ChatGPT moment" hit Dynamics ERP? ChatGPT wasn't a faster search engine. It changed what users expected from their computer. They…
Finance & Operations
The September 2025 lawsuit filed by Zimmer Biomet against their implementation partner seems like a case study in how ERP projects go wrong. A $172 million claim for a premature SAP S/4HANA…
Finance & Operations
Several clients have asked whether AI justifies itself in an ROI conversation through headcount reduction. Honest answer: it can pencil out that way. But if that's your primary goal, you're optimizing for…
Finance & Operations
Why Skilled Workers Will Always Be Essential in Manufacturing, Even with AI Impressive Talent Every week I meet people who have been at a company for 26 years, and held 80% of…