Finance & Operations
Modernizing Your ERP Is Preparing for AI
Enterprise resource planning (ERP) systems have long been the backbone of companies with the value being integrated finance, inventory, supply chain, and customer management.…
Category: Dynamics 365
Dynamics 365 Customer Engagement
The end of Power Pages? (As we know it?)
Every week new features and techniques are dropping not only from Microsoft but other vendors. One of the latest movements is getting agents to…
Dynamics 365 Customer Engagement
Explore Dataverse Tools: FetchXML Formatter Online by Arun Potti
Arun Potti introduces an Online FetchXML Formatter to aid Dataverse/Dynamics 365 CE developers in managing complex FetchXML queries. This lightweight tool formats and beautifies…
Copilot Studio
Understanding Prompt Handling in Dynamics 365 Contact Center
As AI capabilities mature within Dynamics 365 Contact Center, one topic that increasingly surfaces in architecture discussions is prompt handling. Not all prompts are…
Dynamics 365 Customer Engagement
Fixing Postman Connection Issues: A Step-by-Step Guide
The user experienced connection errors while using Postman, indicating they were offline and unable to load data. Attempts to resolve the issue through updates…