Customer Insights5- Page

All the new features coming for Dynamics 365 Customer Insights – Data for release wave 1 2025 is now out! Where CI-Journey have nothing after May, CI-Data has a lot

Today is the day we find out all the cool and useful things Microsoft has developed. They will release these until October 2025. The release wave 1 2025 is out!

If you start to think about using either the Marketing Website Visited trigger or the Marketing Website Clicked trigger, you would be confused for scratching your head wondering what all

I’m a huge advocate for using the out of the box email template editing experience in Customer Insights – Journeys. It’s got a great drag and drop interface and it

With Outbound Marketing, when you created a marketing form, you could have submissions check against existing Leads AND Contacts. Realtime Marketing forms only allowed for one or the other, until