Customer Insights6- Page

If you create flows for your organisation, or for clients on projects, you’ve no doubt improved your skills over the years. This might mean you started including steps in the

Not too long ago I got some really good advice from someone at Microsoft. I had a customer who had an issue and this solution fixed all their problems. I

Not too long ago I got some really good advice from someone at Microsoft. I had a customer who had an issue and this solution fixed all their problems. I

One of the cool things we can do with triggers is generate custom invitation links for a Customer Voice survey and put someone in a Journey to send them an

I’ve previously written about how you can send emails from the owner of a record which can be useful to send out communications using Customer Insights – Journeys from an