Dynamics 365 Customer Engagement
Enhance Case Experience is currently available only for the Customer Service Workspace app which targets to increase the productivity of the agent. To enable it, navigate to Customer…
📅 14 May 2023
👁 268 views
Dynamics 365 Customer Engagement
Kupp Software, Microsoft Partner, based in Austria, last year released their product Kupp Code Analytics (Code Analytic Tool) for Microsoft Dynamics 365, intending to help the teams to…
📅 12 May 2023
👁 105 views
Dynamics 365 Customer Engagement
While recently trying to move configuration data using the Configuration Migration tool, we got the below error. FaultException`1 – RetrieveMultiple : GetEntityDataByFetchSearch |=> ‘msdyncrm_segment’ entity doesn’t contain attribute…
📅 10 May 2023
👁 334 views
Dynamics 365 Customer Engagement
We now have new Notes control for the Case table. The new notes control allows us to associate/create note without the need to create the case record first.…
📅 9 May 2023
👁 77 views
Dynamics 365 Customer Engagement
The due open activities control shows the activities due today or overdue. It is added by default in the Enhanced Case form but can be added in the…
📅 8 May 2023
👁 246 views
Dynamics 365 Customer Engagement
The new attachment control allows users to upload (Case), download, delete, and view attachments that are added to a table through notes or emails or directly. Below we…
📅 7 May 2023
👁 125 views
Dynamics 365 Customer Engagement
If no dates are selected the Date Picker control will display a default date. This comes from the InputTextPlaceholder property We can update the formula to set the…
📅 3 May 2023
👁 149 views
Dynamics 365 Customer Engagement
To enable the new email address validation feature (preview), log in to Power Platform Admin Center >> Settings >> Features >> Data Validation With this enabled, we can…
📅 2 May 2023
👁 232 views
Dynamics 365 Customer Engagement
Recently we were getting the below error in one of our marketing forms for form submission record. Exception in Creation of lead – Activity id: 40ff82fc-bb10-4d30-8671-12683392ccdf, Request id:…
📅 2 May 2023
👁 209 views
Dynamics 365 Customer Engagement
On logging into Power Platform Admin Center, we would see our trial environment as expired And then within one day or so, we would see them deleted inside…
📅 1 May 2023
👁 219 views