My view on Requirement Validation workshops for the Power Platform or Dynamics 365
I just walked into the board roam to facilitate a requirement validation workshop for a new client. The room is big and light, with spectacular views on the…
Dani Kahil
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Dynamics 365 Customer Service – Release Wave 1 2020 – Conceptual Diagram
This is the Dynamics 365 Customer Service – Conceptual Diagram including improvements coming with wave 1 releasing from April 2020 through September 2020. Use this diagram to get…
Design Thinking and the Power Platform – start of the journey
It’s one of those fresh spring mornings in Brisbane. Clear blue sky, bright sun and a little breeze to keep you cool. I am having a great conversation…
Power Platform / Dynamics 365 Higher Education Accelerator – Part 2: Conceptual Diagram
< div dir=”ltr” style=”text-align: left”> Late 2019 Microsoft released V2 of the Power Platform / Dynamics 365 Higher Education Accelerator. The Industry Accelerators are solutions that you install…
Power Platform / Dynamics 365 Higher Education Accelerator: Part 1 – Solution Components
< div dir=”ltr” style=”text-align: left”> In late 2019 Microsoft released V2 of the Power Platform / Dynamics 365 Higher Education Accelerator. “The version v2.0.3.0 release includes new data…
Add Forms and Business Process Flow details to your Dynamics 365 Conceptual Diagram
Enhanced your Dynamics 365 Conceptual Diagram with Entity Forms and Business Process Flow details. In this example, we show the Case Form and Business Process Flow (BPF) details.Link…
Key questions to master Dynamics 365 requirements
Introduction In this article, I will describe what I consider key questions to cover from the point of view of an external consultant/partner starting an engagement at your…
Dynamics 365 – Customer Service – Conceptual Diagram
If you enjoyed my article about “Dynamics 365 Customer Service – Conceptual Diagram”, here is an example that you can copy and adapt to your own Dynamics 365…
Elicit Dynamics 365 Requirements using Observation (Job Shadowing)
Introduction The Observation technique is one of the many techniques to elicit requirements. Also called “Shadowing User” it’s an interesting technique that will let you feel and experience…
Model your Dynamics 365 Solution – Use Case Diagram (Part 2)
Introduction Using visual models when implementing Dynamics 365 helps to create a shared understanding of what are the key features of your solution. They can help you map…