New SLA Timer Control In this video I will show you how to configure the new SLA Timer Control on a case form. Related Article: https://d365goddess.com/new-timer-control-for-slas Blog: https://D365Goddess.com Twitter: https://twitter.com/D365Goddess
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Whats new with the Sales Accelerator In this video I discuss all updates and additional functionality for the Sales Accelerator that were added since April 2020. Related Article: https://d365goddess.com/whats-new-with-the-sales-accelerator Previous
D365 Field Service: Customer Self-Scheduling This is another feature of the 2021 Release Wave 1 which is now in preview. This feature allows you to enable self scheduling for Field
D365 Customer Service Configure Knowledge Search Filters and Default Authoring Language In this video I will be discussing 2 new features that are part of 2021 Release Wave 1 for
Post an Adaptive Card to a Teams Channel on Opportunity Win In this video I will show you how to create an adaptive card and how to use the JSON
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