Escalating Cases in D365 Customer Service In this video I am going to show you how you can build your own logic to escalate cases. This functionality is something that
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D365 Field Service: Send email with resource picture If your organization is using Dynamics 365 Field Service, wouldn’t it be nice to be able to send an email notification to
Receive a weekly summary email of new D365 Opportunities In this video I will show how you can use power automate to schedule emails with data from Dynamics 365. In
Interactive Experience Dashboards In this video I’ll discuss Interactive experience dashboards in Dynamics 365. These dashboards were introduced to us as part of the interactive service hub in the customer
Using PVA in D365 Sales How great would it be if Dynamics 365 users would have access to a chat bot directly from a form in Dynamics 365? Think about
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