2020 Release Wave 2 – Part 3 In this video I’ll discuss updates new features of Dynamics 365 Customer Service in 2020 Release Wave 3 – D365 Customer Service Updates
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2020 Release Wave 2 – Part 2 In this video I’ll discuss updates new features of Dynamics 365 Customer Service in 2020 Release Wave 2 – Part 1. Related article:
2020 Release Wave 2 – Part 1 In this video I’ll discuss generic updates in Dynamics 365 and updates & new features in Dynamics 365 Sales in 2020 Release Wave
Set Opportunity probability with Business Rules In this video I will demonstrate how to use business rules to automatically set the priority fields on the opportunity form. I will also
Dynamics 365 Field Service Entitlements Part 2 In this video I will be discussing entitlement applications, which allows for more complex rules for when an entitlement should be applied to
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