D365 Customer Service Configure Knowledge Search Filters and Default Authoring Language In this video I will be discussing 2 new features that are part of 2021 Release Wave 1 for
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Post an Adaptive Card to a Teams Channel on Opportunity Win In this video I will show you how to create an adaptive card and how to use the JSON
Dynamics 365 Field Service: Technician Locator Demonstration In this short video I will demonstrate the functionality of the Technician Locator which is part of Dynamics 365 Field Service. This feature
Field Service Simplified Setups In this video I will be showing you the simplified setup page for Dynamics 365 Field Service, which is part of the 2021 Release Wave 1.
Microsoft Teams Calls(preview) Microsoft Teams Calls is a preview feature that allows you to embed the Teams dialer directly inside the Dynamics 365 Sales Hub app. In this video I
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