Interactive Experience Dashboards In this video I’ll discuss Interactive experience dashboards in Dynamics 365. These dashboards were introduced to us as part of the interactive service hub in the customer
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Using PVA in D365 Sales How great would it be if Dynamics 365 users would have access to a chat bot directly from a form in Dynamics 365? Think about
Setup Mailbox for Autocase Creation in the Unified Interface In this video I explain and show how you can setup a mailbox for customer to email to which will then
2020 Release Wave – Part 5 In this video I’ll discuss the updates & new features of Dynamics 365 Field Service in 2020 Release Wave 2 (Part 2) 1:30 Usability
2020 Release Wave – Part 4 In this video I’ll discuss the updates & new features of Dynamics 365 Field Service in 2020 Release Wave 2 (Part 1) 0:00 Functional
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