Dynamics 365 Customer Engagement
As housing professionals, we understand the critical role technology plays in managing properties, streamlining processes, and enhancing customer experiences. The Microsoft Power Platform offers a suite of powerful tools that can revolutionise…
Dynamics 365 Customer Engagement
In the ever-evolving landscape of the 21st century, one sector that stands at the precipice of significant change is social housing. A recent white paper by Kate Davies, a luminary in the…
Dynamics 365 Customer Engagement
If you find yourself grappling with your Microsoft Dynamics/PowerApps supplier, fear not! I’ve got some insights to share. Deploying, updating, or upgrading Dynamics/powerapps can be a rollercoaster ride. You start with high…
Dynamics 365 Customer Engagement
Introduction Are you feeling overwhelmed by the myriad of CRM options out there? Fear not! In this guide, we’ll demystify the world of CRMs and help you find…
📅 12 February 2024
👁 184 views
Dynamics 365 Customer Engagement
User adoption is a critical factor in the success of Customer Relationship Management (CRM) systems. However, research has shown that CRM implementations have consistently high failure rates, ranging from 30% to 70%. This can…
Dynamics 365 Customer Engagement
Data within Dataverse is stored within a set of tables, including a base set of standard tables that cover typical scenarios. But why stop there? With Dataverse, you…
📅 31 January 2024
👁 169 views
Dynamics 365 Customer Engagement
Data within Dataverse is stored within a set of tables, including a base set of standard tables that cover typical scenarios. But why stop there? With Dataverse, you can create custom tables…
Dynamics 365 Customer Engagement
As we stand on the brink of a technological revolution, one question looms large: Will Artificial Intelligence (AI) replace housing officers in the next five years? Housing officers are the backbone of…
Dynamics 365 Customer Engagement
Did you know that if you are you currently using Microsoft Dynamics 365 or #MicrosoftPowerApps you have access to a FREE app that can help you mobilise your teams? Here’s how to…
Dynamics 365 Customer Engagement
In the dynamic world of housing IT, steering clear of a monumental go-live event can be the key to maximising your investments, utilising team resources efficiently, and harnessing the full potential of…