Dynamics 365 Customer Engagement
If you find yourself grappling with your Microsoft Dynamics/PowerApps supplier, fear not! I’ve got some insights to share. Deploying, updating, or upgrading Dynamics/powerapps can be a rollercoaster ride. You start with high…
Dynamics 365 Customer Engagement
Introduction Are you feeling overwhelmed by the myriad of CRM options out there? Fear not! In this guide, we’ll demystify the world of CRMs and help you find…
📅 12 February 2024
👁 57 views
Dynamics 365 Customer Engagement
User adoption is a critical factor in the success of Customer Relationship Management (CRM) systems. However, research has shown that CRM implementations have consistently high failure rates, ranging from 30% to 70%. This can…
Dynamics 365 Customer Engagement
Data within Dataverse is stored within a set of tables, including a base set of standard tables that cover typical scenarios. But why stop there? With Dataverse, you can create custom tables…
Dynamics 365 Customer Engagement
Data within Dataverse is stored within a set of tables, including a base set of standard tables that cover typical scenarios. But why stop there? With Dataverse, you…
📅 31 January 2024
👁 46 views
Dynamics 365 Customer Engagement
As we stand on the brink of a technological revolution, one question looms large: Will Artificial Intelligence (AI) replace housing officers in the next five years? Housing officers are the backbone of…
Dynamics 365 Customer Engagement
Did you know that if you are you currently using Microsoft Dynamics 365 or #MicrosoftPowerApps you have access to a FREE app that can help you mobilise your teams? Here’s how to…
Dynamics 365 Customer Engagement
In the dynamic world of housing IT, steering clear of a monumental go-live event can be the key to maximising your investments, utilising team resources efficiently, and harnessing the full potential of…
Dynamics 365 Customer Engagement
Struggling to understand what part of the Microsoft power platform could be used in your organisation to improve processes and reduce costs?💰 then this may be of use. I wrote a paper…
Dynamics 365 Customer Engagement
Microsoft Power Virtual Agents (PVA) is a chatbot creation platform that allows you to create chatbots without writing any code. With the new preview feature, Upload a Document, you can upload your…