As a Customer Service Director, you know the pain: processes are stuck in spreadsheets, systems don’t talk to each other, and your team is spending more time on admin than actually helping…
For years, housing associations have been trapped. You are forced to rely on rigid, legacy systems that are expensive and fail to evolve with your needs. This outdated technology directly impacts your…
I know how stretched resources and time can be. For that reason i wrote this blog about how Power BI can be a game-changer for your operations. You don’t have to be…
I understand the challenges you face in providing efficient services while managing complex systems and data. The key to success lies in seamless integration, and that’s where the Microsoft Power Platform comes…
I’m passionate about helping housing associations thrive using Microsoft technologies. This article looks into how you can take Dynamics 365 beyond its out-of-the-box capabilities and tailor it to fit your specific organisational…
I’ve been working with and in housing associations like yours for over 20 years. I understand the pressures you face: delivering exceptional services with constrained resources, ensuring tenant satisfaction, and navigating modern…
It’s a very fair question, but it does depend on what you’re trying to achieve and what you’ll use the application for. Starting with Dynamics can be like buying a new car…
I just loaded this housing ombudsman report into Googles https://notebooklm.google and the results were great. It generated: An AI Generated Conversation to listen to on the go! And an FAQ: Sanctuary Housing…
As housing professionals, we understand the critical role technology plays in managing properties, streamlining processes, and enhancing customer experiences. The Microsoft Power Platform offers a suite of powerful tools that can revolutionise…
In the ever-evolving landscape of the 21st century, one sector that stands at the precipice of significant change is social housing. A recent white paper by Kate Davies, a luminary in the…
