Amazing CRM & ERP Apps in Manufacturing with Shawn Tabor – YouTube

Get ready for another captivating episode of Amazing Apps! In this episode, Neil Benson engages Shawn Tabor, Director of Consulting Services at Hitachi Solutions, in an insightful conversation about the dynamic realm of Microsoft Business Applications and its role in the manufacturing and service industries. Explore Hitachi’s product landscape, investment strategies, and the art of identifying patterns to create accelerators for efficient project estimations. Discover Shawn’s podcasting journey, collection hobbies, and upcoming conference plans.

05:40 Improving customer experience for manufacturers
07:36 The power of strategic planning
09:56 The challenge of implementing Microsoft ecosystem
10:59 Microsoft investment strategies
14:06 Simplifying field service applications
15:07 Streamlining field service
20:59 Significant implementations across manufacturing, services, and healthcare
21:37 Integration challenges in the field service business
23:34 Power Platform innovations
24:55 Agile methodology

Shawn Tabor on LinkedIn:
Hitachi Solutions website:
Community Summit NA, 15-20 October in Charlotte, NC:

Keep experimenting πŸ§ͺ

πŸš€ Agile Foundations for Microsoft Business Apps – learn the basics and benefits about adopting agile approach to building business applications
πŸ‰ Scrum for Microsoft Business Apps – learn the Scrum framework, get certified, adopt proven practices for using Scrum to build agile business apps
πŸ“ Estimating Business Apps – learn how to quickly, accurately and confidently answer the questions your stakeholders love to ask: “How long will it cost and how much will it cost?”

🎧 Amazing Applications – interviews and solo episodes about building amazing, agile Dynamics 365 and Power Platform applications

🌍 My website

Welcome, I’m Neil Benson. I’ve been building Microsoft business applications since 2006, using Scrum since 2008, received Microsoft MVP awards since 2010 and been making my own pizza dough since 2011 πŸ•. Yum-oh!


Author: Neil Benson

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