For part 1 –
Continue Reading Nishant Rana’s Article on their blog
Integrating PVA with Omnichannel Live Agent
https://vrushaliranjalkar.blog/2023/08/08/integrating-pva-with-omnichannel-live-agent-part-2/ For part 1 – https://vrushaliranjalkar.blog/2023/08/01/integrating-pva-with-omnichannel-live-agent-part-1/
Blog Syndicated with Nishant Rana’s Permission