Dynamics 365 Email to case – The New Way

Microsoft released a new way to do automatic record creation a few months ago, but I never got around to ckeck it out before now.

The most obvious reason for the new release is creating something that is possible use within new UI. Therefore you can only find this in the customer service app at the moment.

Heads up

At the current moment the new approach doesn’t work, for a contact…

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Dynamics 365 Email to case – The New Way

Microsoft released a new way to do automatic record creation a few months ago, but I never got around to ckeck it out before now. The most obvious reason for the new release is creating something that is possible use within new UI. Therefore you can only find this in the customer service app at…

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