Episode 17: Is Dynamics 365 the best Customer Service solution for every organization?, with Sarah Jelinek and Ulrik Carlsson

On this episode, Customer Service world-class experts and Community Leaders Sarah Jelinek and Ulrik Carlsson stop by the show to discuss whether Microsoft Dynamics 365 is the right Customer Service solution for all organizations out there.

We discuss:

• Reasoning behind managing customer service on a separate stand-alone solution.
• Why Dynamics 365 makes sense as a Customer Service solution
• What…

Continue Reading Gus Gonzalez’s Article on their blog

CRM MVP Podcast: Episode 17: Is Dynamics 365 the best Customer Service solution for every organization?, with Sarah Jelinek and Ulrik Carlsson

On this episode, Customer Service world-class experts and Community Leaders Sarah Jelinek and Ulrik Carlsson stop by the show to discuss whether Microsoft Dynamics 365 is the right Customer Service solution for all organizations out there. We discuss: Reasoning behind managing customer service on a separate stand-alone solution.

Blog Syndicated with Gus Gonzalez’s Permission