Prevent Contact creation in D365 on tracking Emails from new recipients

Posted By Priyesh Wagh on 19 Jun 2019 in Dyn365CE

Typically, when you track Email/Appoint records from Outlook, unknown senders are created as Contacts in Dynamics 365?

A new Email from unknown recipient.

And if you track this Email using D365 App For Outlook, a new Contact is created in D365 without you being notified about it.

And the Email from the Saved Contact in D365 appears like this

Now, this could be unwanted. And there’s a simple…

Continue Reading priyeshwagh777’s Article on their blog

Prevent Contact creation in D365 on tracking Emails from new recipients

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Priyesh Wagh

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