Why Growing Companies Use CRM Software? – YouTube

5 stunning statistics that illustrate the need for CRM.

  1. Return on Investment – CRM pays back $8.71 for every dollar spent.

Source: Nucleus Research Report 2014

  1. Necessity – 91% of businesses with 10 or more employees now use CRM software.

Source: CRM Magazine

  1. Increase in Revenue – Implementing CRM software can increase sales by up to 29%, sales productivity increase by 34%, and sales forecast accuracy increase by 42%.

Source: Report by Salesforce in 2013

  1. Customer Retention – 47% of CRM users said CRM usage has significantly affected both their customer retention and customer satisfaction.

Source: Capterra

  1. Ease of Use – 65% of CRM users consider ease of use to be the most important requirement when selecting a CRM solution.

Source: Inside CRM

MICROSOFT DYNAMICS 365 delivers $16.97 for every Dollar spent.

Source: Nucleus Research Report

To know how you can get better ROI from Microsoft Dynamics 365. Contact us today.

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Author: Sam William

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