Why AI Needs Knowledge Management to Succeed – YouTube

Why AI Needs Knowledge Management to Succeed

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM

“We’re very good at squirreling things away, but we’re not very good at tidying up and throwing out.” How SharePoint governance affects your organizational knowledge and what AI can do about it. Listen to Rebecka Isaksson as she shares her expertise as a Microsoft MVP.

🔴 For full Show Notes: https://www.microsoftinnovationpodcast.com/701

🎙️ What You Will Learn:

What happens when AI meets the messy, human world of organizational knowledge? In this episode, Rebecka Isaksson—Microsoft MVP and knowledge management strategist—unpacks how AI can finally unlock the elusive value of tacit knowledge. From SharePoint sprawl to the power of communities of practice, Rebecka shares hard-won insights on transforming content chaos into enterprise intelligence. Whether you’re navigating Microsoft 365 or scaling AI in your organization, this conversation will change how you think about knowledge, governance, and impact.

🔑 Key Takeaways
✅AI needs knowledge management: Without governance and lifecycle thinking, AI can’t deliver sustainable value in enterprise environments.
✅Tacit knowledge is the real gold: AI tools like Microsoft Copilot can now surface insights from informal conversations, chats, and communities—not just documents.
✅SharePoint’s hidden risks: Without role-based access control (RBAC), SharePoint can become a security and governance liability in AI-driven organizations.
Communities of practice scale expertise: Platforms like Microsoft Engage (not just Yammer) are critical for capturing and sharing real-time, experience-based knowledge.
✅Governance must evolve: Organizations need to move from content management to true knowledge management—governing not just files, but conversations, videos, and more.

🧰 Resources Mentioned
👉 Microsoft 365 Copilot – AI-powered productivity assistant: https://www.microsoft.com/en-ca/microsoft-365/copilot
👉 Microsoft Engage (formerly Yammer) – Community platform for knowledge sharing
👉 Project Cortex / Microsoft Syntex – AI-powered content services in Microsoft 365
👉 Collab Days – Community events for Microsoft 365 professionals: collabdays.org

OTHER RESOURCES:
👉 Microsoft MVP YouTube Series – How to Become a Microsoft MVP – https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7
👉 Knowledge Fika – https://open.spotify.com/show/0X7STHKKiIEEj1nrd9hvQa?si=d6fd17b395f749ec

✅ Find Rebecka Online:
LinkedIn: https://www.linkedin.com/in/rebeckaisaksson/
Personal Website: https://www.linkedin.com/newsletters/km-strategy-put-to-work-7100388663041171457/
IntraTeam: https://event.intrateam.com/speakers/rebecka-isaksson-knowflow-value-se/
Bsky Social: https://bsky.app/profile/bex-sthlm.bsky.social
KM World: https://www.kmworld.com/Conference/2024/30908-Rebecka-Isaksson.aspx

🔴 Subscribe for all the latest Microsoft MVP News: https://www.youtube.com/nz365guy?sub_confirmation=1

🔴 Share this video with a Youtuber friend: https://youtu.be/lWUjFixwa9w

✅ Recommended Playlist: MVP Show. Hear the latest from Microsoft Business Applications MVPs – https://www.youtube.com/playlist?list=PLzf0yupPbVkoKTBGm46RlGnCwVLLPKvsT

✅ Want to become a Microsoft MVP? You need to watch these: How to Become a Microsoft MVP https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7

✅ Let’s Connect:
Collaborate with me here – https://cloverbase.com
YouTube – https://www.youtube.com/nz365guy
Website – https://podcast.nz365guy.com/
LinkedIn – https://www.linkedin.com/in/nz365guy
X – https://twitter.com/nz365guy
Facebook – https://www.facebook.com/nz365guy
Instagram – https://www.instagram.com/nz365guy
Pinterest – https://www.pinterest.nz/nz365guy

I’m Mark Smith – nz365guy – Helping people reach their full potential

I have been a Microsoft Business Applications MVP for over 13 years. I am passionate about helping people reach their full potential, through training, coaching and mentorship.

This year we’re adding a new show to our line up – The AI Advantage. We’ll discuss the skills you need to thrive in an AI-enabled world.

Accelerate your Microsoft career with the 90 Day Mentoring Challenge (https://www.90daymc.com/)

We’ve helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.

Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!

Support the show (https://www.buymeacoffee.com/nz365guy)

If you want to get in touch with me, you can message me here on LinkedIn (https://www.linkedin.com/in/nz365guy).

Thanks for listening 🚀 – Mark Smith

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM

“We’re very good at squirreling things away, but we’re not very good at tidying up and throwing out.” How SharePoint governance affects your organizational knowledge and what AI can do about it. Listen to Rebecka Isaksson as she shares her expertise as a Microsoft MVP.

🔴 For full Show Notes: https://www.microsoftinnovationpodcast.com/701

🎙️ What You Will Learn:

What happens when AI meets the messy, human world of organizational knowledge? In this episode, Rebecka Isaksson—Microsoft MVP and knowledge management strategist—unpacks how AI can finally unlock the elusive value of tacit knowledge. From SharePoint sprawl to the power of communities of practice, Rebecka shares hard-won insights on transforming content chaos into enterprise intelligence. Whether you’re navigating Microsoft 365 or scaling AI in your organization, this conversation will change how you think about knowledge, governance, and impact.

🔑 Key Takeaways
✅AI needs knowledge management: Without governance and lifecycle thinking, AI can’t deliver sustainable value in enterprise environments.
✅Tacit knowledge is the real gold: AI tools like Microsoft Copilot can now surface insights from informal conversations, chats, and communities—not just documents.
✅SharePoint’s hidden risks: Without role-based access control (RBAC), SharePoint can become a security and governance liability in AI-driven organizations.
Communities of practice scale expertise: Platforms like Microsoft Engage (not just Yammer) are critical for capturing and sharing real-time, experience-based knowledge.
✅Governance must evolve: Organizations need to move from content management to true knowledge management—governing not just files, but conversations, videos, and more.

🧰 Resources Mentioned
👉 Microsoft 365 Copilot – AI-powered productivity assistant: https://www.microsoft.com/en-ca/microsoft-365/copilot
👉 Microsoft Engage (formerly Yammer) – Community platform for knowledge sharing
👉 Project Cortex / Microsoft Syntex – AI-powered content services in Microsoft 365
👉 Collab Days – Community events for Microsoft 365 professionals: collabdays.org

OTHER RESOURCES:
👉 Microsoft MVP YouTube Series – How to Become a Microsoft MVP – https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7
👉 Knowledge Fika – https://open.spotify.com/show/0X7STHKKiIEEj1nrd9hvQa?si=d6fd17b395f749ec

✅ Find Rebecka Online:
LinkedIn: https://www.linkedin.com/in/rebeckaisaksson/
Personal Website: https://www.linkedin.com/newsletters/km-strategy-put-to-work-7100388663041171457/
IntraTeam: https://event.intrateam.com/speakers/rebecka-isaksson-knowflow-value-se/
Bsky Social: https://bsky.app/profile/bex-sthlm.bsky.social
KM World: https://www.kmworld.com/Conference/2024/30908-Rebecka-Isaksson.aspx

🔴 Subscribe for all the latest Microsoft MVP News: https://www.youtube.com/nz365guy?sub_confirmation=1

🔴 Share this video with a Youtuber friend: https://youtu.be/lWUjFixwa9w

✅ Recommended Playlist: MVP Show. Hear the latest from Microsoft Business Applications MVPs – https://www.youtube.com/playlist?list=PLzf0yupPbVkoKTBGm46RlGnCwVLLPKvsT

✅ Want to become a Microsoft MVP? You need to watch these: How to Become a Microsoft MVP https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7

✅ Let’s Connect:
Collaborate with me here – https://cloverbase.com
YouTube – https://www.youtube.com/nz365guy
Website – https://podcast.nz365guy.com/
LinkedIn – https://www.linkedin.com/in/nz365guy
X – https://twitter.com/nz365guy
Facebook – https://www.facebook.com/nz365guy
Instagram – https://www.instagram.com/nz365guy
Pinterest – https://www.pinterest.nz/nz365guy

I’m Mark Smith – nz365guy – Helping people reach their full potential

I have been a Microsoft Business Applications MVP for over 13 years. I am passionate about helping people reach their full potential, through training, coaching and mentorship.

This year we’re adding a new show to our line up – The AI Advantage. We’ll discuss the skills you need to thrive in an AI-enabled world.

Accelerate your Microsoft career with the 90 Day Mentoring Challenge (https://www.90daymc.com/)

We’ve helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.

Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!

Support the show (https://www.buymeacoffee.com/nz365guy)

If you want to get in touch with me, you can message me here on LinkedIn (https://www.linkedin.com/in/nz365guy).

Thanks for listening 🚀 – Mark Smith

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