Microsoft recently released Playbooks for Dynamics 365 for Sales and Customer Engagement. What are these, how might you use them, and what should you be careful about when working with them? Let’s take a quick look at all of those items.
Spoiler Alert: I’m not a big fan.
When you read over the official documentation (click here) and play around a bit, the functionality is intriguing, but…
Continue Reading Geoff Ables’s Article on their blog
Understanding Dynamics 365 CRM Playbooks
Blog Syndicated with Geoff Ables’s Permission