Hi Everyone Following topics from wave 1 2020 customer service are covered in this video: Timelines How to enable wave 1 update? Customer Service •Agent … source
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Olá pessoal, a ideia deste vídeo é mostrar como você pode importar uma lista do SharePoint em uma entidade do Common Data Service, o CDS. Redes … source
In this video, I take you through the steps to enable the new Custom Case Resolution features coming to Dynamics 365 Customer Engagement in April, currently in 2020 Wave 1
Configure Dynamics 365 Field Service Mobile Colored Views In this video I’m showing how to configure the Dynamics 365 Field Service Mobile app to have colored items in a view,
Power Virtual Agents is definitely a hot topic as I’m writing this blog post. It’s a pretty easy tool to use and definitely a lot of fun. My idea for
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