Through booking rules, we can specify custom JavaScript methods, that can be used to run validation checks, before creation or update of a bookable…
If you are transitioning to Microsoft Dynamics 365 Field Service for the first time from a legacy system and have scheduled work orders and…
Like every year, I’ve been writing several articles about the features included in the 2024 Wave 1 release for Dynamics 365 CX! In the…
When using Microsoft’s Omnichannel for Customer Service you may need to ensure phone numbers held on your accounts and contacts are in a specific…
As you all know, the release notes were published not too long ago. As I do every year, I have been writing several articles…
