D365 Customer Service Configure Knowledge Search Filters and Default Authoring Language In this video I will be discussing 2 new features that are part of 2021 Release Wave 1 for
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? http://meganvwalker.com/query-syntax-for-relevance-search-in-customer-engagement-apps In November 2020, Microsoft introduced a new and improved Relevance Search experience to customer engagement apps (Dynamics 365 Sales, Customer Service, Field Service, Marketing & Project Service Automation).
New Intelligent Relevance Search Experience In November of 2020 Microsoft announced a new intelligent search experience for model-driven apps. This also means that these new search capabilities will be available
D365 Customer Service Setting up search providers In this video I will be showing you how you can setup search providers in D365 Customer Service. Search providers allows agents to
Searching from SharePoint with Microsoft Search This GreyHatBeard Bitesize video shares some examples of how the Microsoft Search experience is shown from within SharePoint, both in a team site and
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