Priorities – 365 Community Online

Omnichannel for Customer Service – Assignment Priorities

Within Omnichannel for Customer Service we use Unified Routing to assign conversations to agents. Out of the box we have several assignment methods including…

20 September 2023 · Neil Parkhurst

Dynamics 365 Great Plains

In Microsoft Dynamics 365 Business Central (Financial), how do I… Configure Default Dimension Priorities

This post is part of the In Microsoft Dynamics 365 Business Central (Financial), how do I… series and of the wider In Microsoft Dynamics…

17 May 2023 · Ian Grieve

Dynamics 365 Great Plains

In Microsoft Dynamics 365 Business Central (Financial), how do I… Understand Default Dimensions and Priorities

This post is part of the In Microsoft Dynamics 365 Business Central (Financial), how do I… series and of the wider In Microsoft Dynamics…

10 May 2023 · Ian Grieve