Copilot Studio: Autonomous Agents are here! (preview) An autonomous agent is an AI driven agent (previously known as Copilot) that can automate business processes by making decisions and completing tasks
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Case Handling Time (Preview) In this video I will discuss the Case Handling Time feature for Dynamics 365 Customer Service, that is currently in preview. Learn more here: https://learn.microsoft.com/en-us/dynamics365/customer-service/use/case-handling-time#automatic-time-tracking Related
Hi readers, Exciting News for Business Central Users & Consultants! The public preview for Dynamics 365 Business Central 2024 release wave 2 (BC25) is officially here. This means you now
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Use Copilot in D365 Customer Service to generate knowledge articles from cases (preview) In this video I discussing a feature that you can test right now, because it is currently
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