Great news, Microsoft extands the Omnichannel portofolio with outstanding offers : New Channel : Teams Microsoft expands the digital communication channels available within omnichannel experience for Customer Services in Dynamics
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Easy way to migrate data from Sales Force to DYNAMICS 365 Customer Engagement Sales APP. In this case, an initial import of the entire data is required and we used
Omnichannel for Customer Service is an add-on for Dynamics 365 Customer Service featuring live chat capabilities to help employees answer to question online. Can be used for internal or customer
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