In this video, we begin building a real-world Approval workflow using Power Automate and SharePoint. 🕒 This video consists of: • 0:00 – 0:08 → Introduction • 0:09 – 0:21
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In this video, we’ll walk you through the basics of Microsoft Dynamics 365 Field Service and Sales. You’ll learn how these tools work together to improve customer service, manage field
Introducing the Customer Intent Agent In Dynamics 365 – Part 2 This video introduces the Customer Intent Agent, the third of three new autonomous agents released in the 2025 Release
Introducing the Customer Intent Agent In Dynamics 365 – Part 1 This video introduces the Customer Intent Agent, the third of three new autonomous agents released in the 2025 Release
In this video, I explain the basics of service-level agreements (SLAs) and entitlements in Dynamics 365 Field Service. I also show how to create a new price list. This is
