Dynamics 365 Customer Engagement
Field Service – Inspections Overview
The Dynamics 365 Field Service app gives us a cool feature to manage inspections. In this post I will give an overview of this…
Tag: Overview
Dynamics 365 Customer Engagement
Workstreams Overview – part 2 – Dynamics 365 Customer Service / Omnichannel
Continuing the previous post, let us now delve deeper into the different options inside each of the workstream types. Let us first create a…
Dynamics 365 Customer Engagement
Workstreams Overview – part 1 – Dynamics 365 Customer Service / Omnichannel
Workstreams can be defined as records or settings, where we can set up the channel, and define routing rules, work distribution, and bots to…
Dynamics 365 Great Plains
Recent ISC Software Webinar: A Macro Overview for Microsoft Dynamics GP
In our most recent webinar, we took a look at A Macro Overview for Microsoft Dynamics GP. In this webinar, we took a look…
Dynamics 365 Customer Engagement
Mind Map – Power Platform 2022 Release Wave 1 Overview
Check out the Mind Map for the 2022 Release Wave 1 Power Platform by Khoa Nguyen https://dyncrmexp.com/2022/03/05/power-platform-2022-release-wave-1-overview/ Continue Reading Nishant Rana’s Article on their…