Learn how to set up SLAs (Service Level Agreements) and KPIs in Dynamics 365 Customer Service. This step-by-step guide covers SLA configuration, KPI creation, and a real-world case demonstration to
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There are countless posts about all new features included in latest Business Central 2023 Wave 1 release. Most of these posts are based in official MSFT release notes and unfortunately
As we move into the festive period, now is the time to put your feet up, relax, take stock for the year ahead…or, if you are reading this over Christmas,
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