Dynamics 365 Customer Engagement
Connected Field Service with Azure IoT Hub – The Setup
This post is part of a series on Dynamics 365 Field Service and IoT In today’s post, we are going to set up “Connected…
Tag: Hub
Dynamics 365 Great Plains
New ClassicPress Documentation Hub Now Live
The new ClassicPress Documentation Hub is now live with user and developer guides as well as the Plugins Guidelines for the ClassicPress Plugin Directory,…
Dynamics 365 Customer Engagement
Troubleshooting OmniChannel Engagement Hub: Setup Issues
Originally posted on Everything D365: I’m a huge fan of the Omni Channel Engagement Hub. You may have gathered this fact if you’ve read…
Dynamics 365 Customer Engagement
Case update after resolution settings in Dynamics 365 Customer Service Hub
With the 2021 Release Wave 1 Update, now we can update resolved and canceled cases through API / Power Automate . https://nishantrana.me/2021/04/20/update-resolved-and-cancelled-cases-incident-without-reopening-reactivating-2021-release-wave-1-dynamics-365/ To set…
Dynamics 365 Customer Engagement
Search Providers (Preview) in Dynamics 365 Customer Service Hub
The new search provider options in Customer Service Hub allow agents to search for files, documents, or articles outside the current organization. The option…