Dynamics 365 Customer Engagement
Omnichannel for Customer Service – Grab / Pick Chats
With Microsoft’s Omnichannel for Customer Service it will be common to use a push method to route your chats to the “best” agent .…
Tag: Grab
Podcasts
Power BI & More 26: Grab Bag
This episode is sponsored by KingswaySoft. Scott brings us a few miscellaneous goodies to make your reporting and visualization more secure and better looking.…
Podcasts
ProdCast 20: Thanksgiving productivity grab bag
This episode is sponsored by D365UG. It’s thanksgiving in the US, and we are celebrating with a grab bag of productivity tips. Creating appointments…