Within Microsoft’s Dynamics 365 Contact Center (aka Omnichannel for Customer Service) we create an IVR using Copilot Studio. It is possible to add audio clips into your IVR, in this
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How the sales process works in Dynamics Sales Microsoft have designed the sales system in Dynamics to follow the traditional sales process from lead to invoice. There is flexibility and
In this video, we’ll explore Quick View Forms in Dynamics 365 Customer Engagement (CE). You’ll learn what they are, why they’re useful, and how to create them to enhance your
In this video, we’ll show you how to effectively use web resources in Dynamics 365 CRM with a focus on JavaScript. You’ll learn how to create JavaScript web resources, register
Hi Readers, In continuation to the API Series today we will discuss about Delete Method in MS Dynamics 365 Business Central API. #msdyn365bc #delete #api #businesscentral This video is about the
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