The post discusses the evolving role of AI in CRM systems, highlighting the irony of replacing click-heavy tasks with complex AI prompts that may not be faster or easier. While AI agents can enhance efficiency in the background, the author…
The post discusses the evolving role of AI in CRM systems, highlighting the irony of replacing click-heavy tasks with complex AI prompts that may not be faster or easier. While AI agents can enhance efficiency in the background, the author…
Tested on:Dynamics 365 version 9.0.2, web clientPSA solution version 2.4.3.11 Talk around Resource Utilization % and its behavior is a fairly frequent discussion in the Dynamics Community. MVP Scott LeFante
Part of administering Dynamics 365 Customer Engagement means managing user access. Users are normally added using the Office 365 admin center and while this is definitely a valid way of






