I have a special guest Manonmani joining with me and she shows new feature Teams bot for Dynamics 365 customer Insights. If you have missed my previous episodes in this
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I’ll start with saying that I’m not writing this blog to pick a fight or another online debate. I’m tired of getting the feeling that I’m talking into a brick
At Microsoft Inspire (Tuesday 21st July 2020), they announced that Forms Pro would become Dynamics 365 Customer Voice. This is a HUGE announcement for anyone using Forms Pro. It’s been
A Series of Blog and videos on Omni Channel for Customer Service is a new offering from Microsoft that sits on top of the existing Microsoft Dynamics 365 platform. Upcoming
Hello Everyone Hope you’re all keeping safe. For information on how to keep yourself safe from COVID-19 visit https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public This is the last episode of Agent, Power Virtual Agent series.
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