When managing multiple different queries, complaints and conversations from different channels, it can really help to have some ‘precanned’ replies… Continue Reading admin’s Article on their blog No Title No
When managing multiple different queries, complaints and conversations from different channels, it can really help to have some ‘precanned’ replies… Continue Reading admin’s Article on their blog No Title No
Custom Connectors allow your organization to use Power Platform to leverage data and functionality in your custom systems, or other systems on the internet. This video shows how to import
Time and efficiencies are important to all businesses. This video details how to create a custom button for your CDS/D365 environment which can trigger a Power Automate Flow. This solution
Time and efficiencies are important to all businesses. This video details how to create a custom button for your CDS/D365 environment which can trigger a Power Automate Flow. This solution
In this video, I take you through the steps to enable the new Custom Case Resolution features coming to Dynamics 365 Customer Engagement in April, currently in 2020 Wave 1






