Not all times you will want to provide live chat opportunities for a customer to a real person. Self Service… Continue Reading admin’s Article on their blog No Title No
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This post covers how to connect Azure Custom Vision Service (over at https://www.customvision.ai) with Microsoft Flow, enabling the use of the… Continue Reading admin’s Article on their blog No Title No
This blog is a personal project; all opinions are my own and do not necessarily reflect those of my employer. This blog and its content is provided “AS IS” with
In my previous post, the fact that I had to “fudge” the routing and closure of the case irked me. Whilst at D365 EU Summit in Amsterdam, I spent an
In this 3rd installment of the series devoted to using Language Understanding (LUIS) to categorise emails via Flow, I will describe some of the parts of the D365 solution and
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