Dynamics 365 Customer Engagement
Omnichannel for Customer Service – Callbacks
The new direct callback feature found in Microsoft’s Omnichannel for Customer Service gives customers the ability to request a callback as soon as an…
The new direct callback feature found in Microsoft’s Omnichannel for Customer Service gives customers the ability to request a callback as soon as an…
Introduction: Hello, Thanks for stopping by my blog. Here, in this scenario I was trying to create an automation process (Job Queue) to import…