Whilst using Microsoft’s Dynamics 365 Contact Center, Unified Routing is used to route conversations to agents. A process which needs to leverage the agents…
This post is part of the New Functionality In Microsoft Dynamics 365 Business Central 2024 Wave 2 series in which I am taking a…
In the past I talked about the possibility to monitor the availability of a Dynamics 365 Business Central tenant (or any other web resource)…
This post is part of the New Functionality In Microsoft Dynamics 365 Business Central 2023 Wave 2 series in which I am taking a…
Vicinity Software is the ideal companion to Dynamics 365 Business Central for batch, process and formula manufacturers, providing all the essential functionality that Business…
