Dynamics 365 Customer Engagement
Dynamics 365 Customer Service: Automatic Case Assignment
In this article I am going to explain how we can use workflows to assign cases to a team in Dynamics 365 based on…
Tag: automatic
Dynamics 365 Customer Engagement
Dynamics 365 Project Service Automation: Disabling the automatic “Welcome to the team!” emails
Tested on:Dynamics 365 version 9.0.2, web client One of the OOTB features of Dynamics 365 Project Service Automation are the automatic “Welcome to the…