I dive into a case study from one of his team’s own projects: “Member Super”, a financial services organisation in Australia. With over a million members, they needed a CRM application that could handle their complex stakeholder relationships and provide exceptional service to their customers.
Member Super’s existing CRM app was limiting their capabilities and hindering their goal of achieving a single view of their customers. So, they made the decision to take control and build their own CRM application. Superware partnered with them to make it happen, and the results were nothing short of AMAZING!
Keep experimenting 🧪
MY ONLINE COURSES
🚀 Agile Foundations for Microsoft Business Apps – learn the basics and benefits about adopting agile approach to building business applications https://customery.com/foundations
🏉 Scrum for Microsoft Business Apps – learn the Scrum framework, get certified, adopt proven practices for using Scrum to build agile business apps https://customery.com/scrum
📐 Estimating Business Apps – learn how to quickly, accurately and confidently answer the questions your stakeholders love to ask: “How long will it cost and how much will it cost?” https://customery.com/estimating
🎧 Amazing Applications – interviews and solo episodes about building amazing, agile Dynamics 365 and Power Platform applications https://amazingapps.show
G’DAY, I’M NEIL
Welcome, I’m Neil Benson. I’ve been building Microsoft business applications since 2006, using Scrum since 2008, received Microsoft MVP awards since 2010 and been making my own pizza dough since 2011 🍕. Yum-oh!
More About This Author
- YouTube7 November 2023Unpacking User Stories and Backlog Refinement with Dani Kahil – YouTube
- Podcasts6 November 2023Unpacking User Stories and Backlog Refinement with Dani Kahil
- YouTube2 October 2023Super CRM: a Power Platform case study in financial services from Superware – YouTube
- Podcasts2 October 2023Super CRM: a case study