Can UX be quantified? I think one way to assess usability is to count the number of clicks required to complete a functional activity in the system. In the context of Dynamics 365 Field Service, for example, this could be creating a Work Order, scheduling, setting up a servicing schedule for assets etc. So then the question is – how good is the…
Continue Reading Ali Khan’s Article on their blog
https://akhan.me/2020/09/22/subgrids-as-dialogs-feature-review/
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