Strong Spas, a leading manufacturer of innovative hot tubs since 1994, prides itself on craftsmanship and exceptional customer service. With a global presence spanning over 40 countries, ensuring efficient service for their extensive network of dealers and customers can be a logistical challenge in the long run and affect field productivity and profits. However, Strong Spas have found a powerful ally in Maplytics, a geo-analytical solution for Dynamics 365 CRM, that has transformed its service operations.
The Challenge of Optimizing Globe Servicing
In the pre-Maplytics era, Strong Spas faced several hurdles in managing service…