Setting Default Fall-back Values On D365 Marketing Emails – YouTube

I think we’ve all received marketing emails from organisations that look a little strange. Blank spaces where perhaps it should have had information populate, but the data they have isn’t accurate. Depending on the set up of a specific Dynamics 365 environment, it could be that certain fields have not been filled out on your Contact records. First Name isn’t always required, so while it’s good practice to be getting that data, make sure you add in a fall back just in case it’s missing on a record. In this video we will look at how to achieve that on an email using the Dynamics 365 Marketing App.

? Check out the related blog post here:
https://meganvwalker.com/setting-default-fallback-values-on-d365-marketing-emails

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