Rich Text Support for All Multi Lines in Dynamics 365 CRM

Introduction

Microsoft keeps introducing new enhancements from time to time. One such welcoming enhancement would be the Rich Text Editor. Earlier we noticed the introduction of Rich Text Editor in the Email body but recently we noticed that it is also available in the Description field of the Appointment entity as well.

Out of curiosity when we went into the customizations of the field properties we found that Microsoft has introduced an OOB control named as the “Rich Text Editor Control” which is applied on the Description field of the Appointment.

Which means we can enable this for any of the multi-line text field across CRM. To further test out this theory we actually went ahead and created a custom multi-line text field named “About” on the Account entity.

Next, we need to enable the “Rich Text Editor Control” on this multi-line text field for which we will edit the Field Properties from the customizations. So first, click on Add Control in the controls tab.

Then…

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