PVA: Let chatbot start the conversation

Danish NaglekarDyn365CE4 years ago6 Views

In past we have seen how we can embed chatbots on a Power Apps portals or a web page using client-side code and custom styling. We also looked at how to add a chatbot on a WordPress site but all of these bots were created where the chatbot did not initiate the conversation but instead will wait for the users to initiate the conversation. This quickly becomes awkward for the users as they are…

Continue Reading Danish’s Article on their blog

PVA: Let chatbot start the conversation

Make sure your bot is not passively waiting for user to trigger it but rather it actively greets the user and provide a direction as to what user can accomplish using the bot.

Blog Syndicated with Danish’s Permission

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